Customer Ratings & Reviews

We have used the geek squad replacement quite a bit in my house and has saved use from a lot of money with 4 kids and a husband things happen so very useful when needed.

The Geek Squad Agents are a very great add-on you could ever get for fast and great repairs or returns and exchanges.

Awesome coverage and very quick when you need your product fixed or replaced.

I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

They were fast and efficient and kind Super easy!!

Love this service i buy my electronics only from best buy just for the geek squad service protection plans

The process was fast and very helpful with the exchanges!!

Good way to continuously get a controller for cheap once it breaks

Always fixes my stuff really appreciate how easy it is to return or have all my stuff fixed

I personally feel the purchase of the 2-year protection would depend on the item you brought. If it is a phone or a TV then I would say buy a higher-year protection for high price items.

This plan help to protect my device. It is advisable to buy protection plan

Useful for any situation that an electronic breaks or something happens.

No regrets. This is a very good controller, and accessible. No complaints!

They almost always follow guidelines and are fair.

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

I got the two year warranty from geek squad on my ps5 and I’m happy to know I’m covered!

Provides a feeling of safety knowing if anything goes wrong I will be able to replace it or fix using this service. The store associates are helpful, understanding and very kind.

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.