Customer Ratings & Reviews

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

Covered my dog bitting the connection to my head piece. Got a new head set with no questions

Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

Always the best to protect even if you don't think it's worth the cost.. Just Do It!!

This insurance works well if you have any issues in your product, they replace quickly and you do not have to waste your time because they respond fast .

Bought it for a switch controller. The ‘A’ button started sticking and they let us trade it for a more expensive controller, just had to pay the difference. But then also had to pay for a new service protection plan. Worth it though instead of just being out the $50 controller.

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Very great customer service i like it alot very cool

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

Worth it. Better deal than most I say. And I’ll say.

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!