Customer Ratings & Reviews

I found this to be invaluable!!!! My grandson complained that he was having issues with his controller. I brought it back to Best Buy and they immediately ordered another to be sent to the house. (They didn’t have a matching controller in stock). I purchased geek squad for the replacement as well.

Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

Excellent Service! Didnt Give Me No Headachs! Best customer service

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

anytime anything goes wrong this protection saves me!

i’m pretty sure this is a warranty. who doesn’t want there stuff protected?? especially expensive electronics. should always extend warranties on products because most manufacturers only put 1-2 year limited warranties.

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

Geek Squad protection is worth every dollar spent trust me

Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

Great service.....................................

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

Great warranty, just walk-in and exchange for a new in stock items.

Never been a buyer of warranties. I did get it this time for my PS5 Dual Sense controller. My first started to drift after 7 months. I’m sure my new one well at some point within the 2 years if warranty coverage. Getting a new one for the $20 warranty price will be much better than another $70.

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

The geek squad always comes through love my protection on it

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

The customer service team is very helpful and friendly