Customer Ratings & Reviews

Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

They replace my stuff when it’s unfixable all the time so we get the plan

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

Amazing service for anything that we needed as far as technical help.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

Protection plans always come through clutch in the end. I purchase it with everything i buy.

Best warranty always reliable and offers amazing service

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

When I had an issue with my controller they replaced it with no problem

Very good! I liked how they answer any questions I may have