Customer Ratings & Reviews

Satisfied with this protection. Hopefully nothing goes wrong…

The best electronics warranty plans and easiest to use with the immediate replacement.

Absolutely love the geek squad. They always help me

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

No hesitation they replaced my product within two years!

GeekSquad 2 Year Warranty is a must have when buying electronics. I get this with every purchase from Best Buy and I've never had any issues returning or repairing items.

Great for added assurance to any product you purchase

So worth getting the additional replacement warranty. Had to replace my Ninja blender twice due to leaking cups and done so with no questions asked

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Fast and easy help from the Best Buy geek squad team. I didn’t take long to get a replacement for my headset, I when in and out and less than 10 minutes

Always get the protection plan. You can never be too careful

Yoy cant go wrong. Sometimes you just need a little love. Replacement cost isn't worth the risk on most items especially if your need is amediate

Warrenty was not used but bettee safe than sorry .

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

I've yet to require any hands on services from Geek Squad, however, I have had to call upon their wisdom a plethora of times.. Whether I'm in store or just give em a call, the squad always makes sure to give me the correct and most up to date advice in a way that is easily understood.

Covered my dog bitting the connection to my head piece. Got a new head set with no questions

Fantastic! It's precisely what I needed, and I didn't even know it until I received it. Thank you!

Always worth spending the money for the coverage. I have had numerous headsets that start to break after a few short months. Buy the warranty.

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one