Customer Ratings & Reviews

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It is great. Like color i get it when i want works everytime

it’s was great they do a good thing when it comes to electronics

When I had an issue with my controller they replaced it with no problem

Love the controller I have been buying from here for years now.

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

I broke the screen of my switch a few years back and they replaced it no with no issues i love this service

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

The customer service team is very helpful and friendly

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

I'm a person that breaks things all the time and this has been my saver for everything.

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

Persistent in great customer service spectacular response

Never had an issue with them. Resolve your problems quick.

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.