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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6534 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,534 reviews
  • Rated 5 out of 5 stars

    Best Buy Insurance is Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was always able to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are always top notch! Can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get insurance to have but next time try to get the theft and lose protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my headphones and ps5 in case of any accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very pleasant and helpful I love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have to be on the safe side because you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped diagnose my Pc problems .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was exceptionally nice and professionally responded to every question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great asset to anything you buy from here. Just gives you added peace of mind on what your buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy lives up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get insurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get my purchases insured with geek squad and it’s worth it every single time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to get the extra protection on your purchase. No questions asked just return it back to the store.

    I would recommend this to a friend