Customer Ratings & Reviews

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

This service is crucial to have as the Geek Squad has been an integral part of me moving and setting up the tech in my new house. When you want it done right with people who not only provide quality but they are thorough and answered all my questions.

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

I recommend getting the warranty I’ve replaced my controller 3 times and yes every time you replace something you have to purchase the warranty again but it still better than paying full price.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Great service, reliable i am glad i bought their service

this is very helpful. Especially for gamers out there who get stuck drift really fast.

I use the 2 year coverage for my sons expensive Xbox controller. He gets the one that is well over $100, and he’s broke it twice playing Fortnight. Never had an issue using the warranty. I just swap it out and pay for a new warranty.

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

Great Service to have just in case!! Give you some comfort knowing someone can help right away!

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

The Geek Squad Replacement service is something worth having. I haven’t had to use it, but it’s better to have it and not need it, than need it and not have it. Just a great piece of mind not having to worry about my purchases.

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.