Customer Ratings & Reviews

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

All the employees are incredibly talented and excel in their respective roles.

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Very happy with services, connected every very quickly

Easy to use. Never had a problem with exchanging with warranty.

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

Its a must purchase specially for electronic items.

Super helpful and always knows their knowledge about everything

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Best warranty deal love that it covers stick drift

Always easy going great people. Super helpful I really appreciate them. Always been very informative and make things quick and easy.

Recommended for protection for damage to the items that are purchased

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

I would never think of purchasing expensive products without any type of protection. This added protection gives me peace of mind and security, simply in knowing that I have the added protection. Geek Squad has always come through when a product has failed me.

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

I love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend