Customer Ratings & Reviews

If having piece of mind is important to you, then this is a worthwhile investment. Particularly with young kids around, this is something I’d recommend any household getting. Having certified professionals at the ready is always a good idea.

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

This geek squad 2 year accidental replacement warranty plan is a blessing. I've noticed that all my video game console controllers end up drifting. With this replacement plan, I can be at ease and the price is really cheap when you divide it by the 2 years.

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

I use this every yr for my son's PS4 headset. He now has a headset for his PS5 and I got this for it. They either break on their own or he ends up breaking them somehow every yr and it never fails. So basically I buy a new headset for $20 ea yr that's worth $100.

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

Great service!! Would definitely recommend people to take advantage of their services.

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

It's very very very very very very very very good.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

This is the only way to go on electronics these days. There are way too many things that go wrong and a 2 year warranty is essential to me. I like the fact that they keep it under your phone number when you buy it so if you lose the receipt they can still look it up.

The have great costumer service , very helpful l I recommend them

Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.

No questions asked guarantee, definitely a must have in today's world of disposable electronics

Just got the extended protection for my son's gamer controller for piece of mind

Great protection very much needed time after time.

Perfect if your skeptical on the build, make or longevity of it, always better if make the trip in-store beats the postal wait

I have not had to use Geek Squad yet, but it is good to know that I have them available when needed.

Got this to replace another mouse of the same type that broke after 18 months. Shame on the manufacturer for poor design and durability, but Best Buy took care of it. They're awesome and I always get this coverage on accessories and large purchases alike.

Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !