Customer Ratings & Reviews

Never had to use this but when I do I know they will offer excellent service

Easy to add to cart, and automatic replacement of product

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Always helpful using geek squad for all my device fixing needs and tweaks

can’t remember what i bought this for and i’m not too sure i needed it

Great! Worth the price. Would recommend to friends

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

Handled all my questions and concerns about my controller quick and efficiently

It's just really nice having this and knowing that if anything happens including stick drift that it'll be taken care of.

Good protection services. Would recommend for any purchases

Worth it! Children, freak accidents, and malfunction happens!

Has been very good and the lights work great. Not loud either

Great no problem Guaranteed go exchange if u have a problem

Always a good choice to buy protection, especially for electronics. You never know when it you are going to need.

Definitely worth your money incase of any unforeseen accidents and it quick and easy to return or replace

I had a damaged ps5 controller, Geek Squad allowed me to return it for in-store credit. I am really happy and grateful for the services and memberships of Geek Squad.

Always comes through for me. Every product that Ive had issues with they would help with and I would be happy with results.

Excelent warranty with a big benefits. Recomended full.

For some high risk items, this warranty is great. for example stick drift on controllers, i really wont buy a controller anywhere else, especially ps5