Customer Ratings & Reviews

We love getting geeksquad with whatever we can because they’re always so helpful and if they can’t help us they just refund us or do an even exchange.

Was able to come and exchanged my playstation 5 control for new and only pay difference for the new one of the plan very good protection on product

I was happy I added this to my headset because they were good for almost 3 years.

The replacement plan with a PS5 is a must especially since the sticks drift issue is a common problem. No issue with Replacing my controller.

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

Bestbuy is hands down the best when it comes to protection plans

I have had all kinds of serves and paid lots of money and at the end when i want to but a claim they try to change my more money but geek squad does what they say they are going to do excellent work you get your moneys worth

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

I’ve been shopping at Best Buy for years and I always recommend the warranty

helped with everything, no one mislead me to believe anything that wasn’t true, and very kind

I’m glad I bought the warranty because it did come in handy when I dropped it a few times. It’s worth getting it incase it breaks or stops working.

Everytime I had a question or concern it was answered. It's nice to be able to just go into the store and get my items exchanged or repaired.

Geek Squad is great as always. They work fast and are very polite

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

I never complete a purchase from BestBuy without also getting one of their trusty warranties. If anything goes wrong, they fix or replace the item with light speed. The warranties aren’t too high priced either. Great way to feel safe about your purchases.

Geek squad is a little more expensive than other 2-year replacement warranties, but they have been hassle-free unlike other warranties from All State. So, I prefer Geek Squad even if I have to pay a little extra.

These controllers are made with excellent quality.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty