Customer Ratings & Reviews

Always buy the qeek squad insurance thats all i can say. Best insurance deal you can get for electronics. Quick easy and painless. Love geek squad for that!

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

Had to use this 1 time... Called in, explained the problem, was told to go pick up a new product... SUPER easy!!! Was even offered to buy another plan on the new product, which gave me another 2 years with no worries... AMAZING!!!

It’s nice to have some assurance place on an expensive device just incase things go wrong

Always add geek squad! This is my recommendation to anyone and everyone that asks. Peace of mind comes easy as they are quick, communicative, and informative.

I really recommend this plan , my son’s controller was broken and take me 5 minutes to replace for a new one with no charge!

Some may question purchasing a warranty but to me when you make an investment in an item that is going to get plenty of use, an extended warranty is a small price to pay for peace of mind.

If you ever think your electronics are going to break down in 2 years, Geeksquad is the way to go. Bestbuy always replaces or refunds no matter the reason!

Great controller far more responsive than the elite.

My wife and I buy all of our gaming accessories from best buy because the 2 year warranty is basically hassle free and their prices are super competitive

I've been using Geek Squad for years and I haven't been disappointed with the service after a purchase

Good service Good service Good service Good service

I love this controller! It fits very comfortable in my hands

They looked at my Nintendo switch and IPad. Asides from waiting online for 1hr even though I had an appointment the staff was very nice and helpful

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Always really good to know you have a back up plan in case something expensive is broken

We will see how it goes for me. You buy these things hoping not to use it but nice to know it is there. I bought it because it gave an extra year of warranty over the manufactures. Personally I believe when you purchase warranties they should be after the manufacturer’s Warranty period ends. Meaning if they give you a one year plan and you buy a 2 year extended plan then coverage should be for three years. That way it would be a better deal for the cost

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run