Customer Ratings & Reviews

Always get this if you can. Especially on handheld devices. Worth every penny!

This is a threat store with everything you need or looking for, great costumer service, I recommended

I would always recommend purchasing warranty for every item you purchase

The Geek squad customer service was great. They helped me with my issue and also scheduled an appointment that fit my availability.

It is simply the best protection plan i've ever had. When I had any issues. I could always count on Geek Squad to fix it.

Great service, reliable i am glad i bought their service

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

I love the product and so does my daughter. We are enjoying game night wven more now. Thank you.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

Just got the extended protection for my son's gamer controller for piece of mind

Supposedly they replace your stuff if it breaks. Haven't had stuff break yet.

If a protection plan is offered we buy it too. My daughter is rough on everything. Smh she can’t help it I guess.

Geek squad helped my girlfriend and I set up our surround sound speakers and sound bar to our TV, thanks guys!

The controllers are still better than any third-party options I’ve purchased over the last several years. Best Buy making things easier on exchanges and the like just make them a prime consideration for all future endeavors, especially the protection plan when wear and tear sets in.

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

Worth it just for the peace of mind not to mention Incase a item brakes you can get a new one just will need to buy a new warranty

Wonderful program it was so easy and fast to exchange my defective product, i highly recommend anyone to put Geek Squad on their purchases

I love how if anything goes wrong with my product I can take it in and get ot replaced. Thats why I only buy my electronics from best buy.

The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!