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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 6,537 reviews
  • Rated 5 out of 5 stars

    Pretty easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is So Needed for Some Things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assured comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to know i have assurance that if something goes wrong with the electronic equipment i am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and comfortable. Cool clicking noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helped me with all my products and helperld with installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont normally purchase the additional warranty however with the product we purchased (switch remote) this will get a lot of use and I love the idea behind if anything goes wrong I can bring it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is much more economical than the annual support plan. It always includes a multi-year option which pays in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nights sleep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives you ease and peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A warrenty i usually put in my products i purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what product i buy at best buy i always get the geek squad protection plan. If its available at any product, i will always get it for a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color, but it stopped tracking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year the controller stopped tracking, but, sadly, I really like the shock blue color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waco Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always helpful whenever I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the warranty on anything that has moving parts

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having an extended warranty you can depend on

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having a extended warranty that you depend on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are helpful with providing services and opinions to make the best and correct purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return Item and Check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication, always ready to solve your problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes if you getting some very expensive pls get it. You thank yourself later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it even if you think you don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad i buy the extended warranties. It's way better than freaking with the manufacturer. Best buy geek squad and customer service make it so simple to exchange it repair the products without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Get it now. Great to have with everything. You need it!

    No, I would not recommend this to a friend