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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,537 reviews
  • Rated 5 out of 5 stars

    Controllers for life hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is important to be insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt return of the defective items and i was given new replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can go in and get my broken device replaced with the same product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my items quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast and excellent job done by these professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this plan is needed when you’re dealing with an 8 yr old. All it takes is one accident and the items I purchased are toast…lol. Money well spent for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying the extended warranty for all my products. The Geek Squad service is very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for my Playstation 5and controller. I love them and will continue to purchase Sony products and from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call them when I need someone to help me. Also they are very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this product good to have and my child is loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is geek squad protection worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES. This service is amazing, no questions asked they will replace your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people very down to earth and work fast as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with ADAH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through about 5 different controllers because the bumpers give out. The protection plan has save me 10x more than it costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google you're all going down there now they all the whole town got to go go go the Big Ten Championship are how good is Northwestern beef is with Pat Fitzgerald at the job they did against him where he never was really in rhythm is 12 + 27

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced my old controller when it was damaged by water, covered the entire new controller with another 2 years of geek squad added on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage, always friendly and you can use it with any of your computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free return and exchange. Very good policy.

    I would recommend this to a friend