Customer Ratings & Reviews

Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

It's a protection plan, what more can be said? Thanks for the protection I guess. hahaha

Great warranty program, one of the best I ever brought

The geek squad protection has been beneficial for me in more ways than I could imagine

Great headset but it's very difficult to control the volume of the game chat and the voice of teammates. It's always too loud or too low never a perfect pitch. Also I game for long hours and found l=myself getting ear fatigue after 3-4 hours of play. I had the steel series 9x and the circular ear circumference was the best i've experienced. I've downgraded to the A40s for the mix amp but i think im going to go to the best version of artics at this point.

Geek squad protection plans are more than worth it! Have saved my rear end more than once!

Always love having geek squad its a life saver an can't what to buy again from bestbuy

Has saved me mutiple times. Always nice having a safety net

My warranty worked like promised. They offer me to get my money back or get a new controller

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

Feel better knowing i have this protection on something that costs quite a bit to replace.

It works good it looks just like a photo haven't had any problems yet

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Every time I have to use geek squad for my repairs or returns, they are always so helpful and friendly!

Went with my controllers I bought. If anything happens within 2 years, they replace the controller or give a gift card of initial value if the product is not available. Would recommend.

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

If you a gamer then these are for you! They are comfortable and very clear sounding.