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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6537 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,537 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect your products. I always recommend and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan... part 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gave me a free replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing warrant always worth it I never worry when my stuff is messed up now I get a free replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replace my item immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replace process from warranty is quick! This warranty is a must if something happen to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need to replace an item I always buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WITH EVERY PENNY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Geek Squad tech support service and I am completely satisfied with the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty never have a problem on a claim they always help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need, but peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best thing Best Buy can offer!!! I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself like buying a car insure it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad help with my phone replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there to help and they give amazing quotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blender brushes ice into snow, smoothies everything you can think of it handles it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection...plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always best to get a protection plan on things. You never know what could happen!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

    I would recommend this to a friend