Customer Ratings & Reviews

I personally haven't NEEDED to use their service yet but im glad that there is an option to certify for such thing and for such a small price as well. The safety and health of any device in insured.

Always helpful and courteous. Best of all they don’t waste your time and really try to help you as quickly as possible.

Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

My whole family and myself, we are loving it. Cant believe its so easy to use

Great thing to have in case you need it Because accidents do happen and you never know when you might need it

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

It's always reassuring knowing there's great insurance covering my product.

Has been a great service to have to support things even though we haven’t had anything break that we needed them for!

Geek squad always coming through! If you are buying something expensive just guy the warranty and thank me later

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

This is perfect and really has your back in case your product malfunction

It works good it looks just like a photo haven't had any problems yet

I was skeptical in the beginning but then after looking into it the plan was well worth it definitely recommend

Love the idea of a replacement for geek squad in case my controller breaks!

I always get a warranty just in case something happens to anything I get from there.

I always buy geek squad protextion on my products and it is always worth it. I am kind of a klutz so it helps me out a lot

This is a really good thing to have in case something happens to your device, so worth it

love the value of the best buy warranty..get it on all gaming accessories