Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6540 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,540 reviews
  • Rated 5 out of 5 stars

    TotalTech is better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty, just in case things break

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something could happen to that appliance you just bought. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to choose this. Hope i dont need again. But in thw past it was a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the geek squad warranty with every item i purchase. No fussing or hassle if my item doesn't work or breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle no fuss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works perfectly fine up to now. The customer service was very nice too

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Delivery of my TV was fast!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend to get a protection and service! Even if you think you don't need it, you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is actually a 2 year Geek Squad service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff I can replace my bad controller with a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this insurance before and they always take care of any issue i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has taken care of me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has saved me mutiple times. Always nice having a safety net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and asked for help with setting up everything and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have because things happen and well sometimes you need to replace things

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I always get GSP!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I will always get protection with devices now a days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to replace warrantied headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I had a headset service for this warranty, was very easy to get the replacement,

    I would recommend this to a friend