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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1602 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,602 reviews
  • Rated 5 out of 5 stars

    They know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on all my products with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My electronics geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me some geek squad protection plan. Well worth paying for the extended warranty to have a worry free reliable repair and replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go in to the store they always fix my screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly staff. Their product knowledge is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the geek squad product replacement fo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad product replacement for anything I buy at Best Buy the price is always good and that helps a lot in case there’s any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help at any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team helping at any need - when in doubt they are there for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this item works and makes my experience eaier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad does an amazing job I never have a bad experience with them I recommend them no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price for a two year protection plan. Highly recommend it. Thank you!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Well worth the money when something breaks bestbuy gets to deal with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared without appointment and asked questions on charging cord for tables. Took a look immediately to test and advised solution. Very friendly and accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke they fixed it it was replaced some things are replaceable not everything though but they fix it all and replace it all know qutio asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my phone.Helped me get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement program is great. I have used it when my products have lived their life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement/Upgrade Service is a bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Replacement/Upgrade plan for Super Mario Cart. I will be replacing the game in the future when the next Super Mario Cart comes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad and extra protection plan for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help to have tech being repaired an have items installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, Amazing service, Amazing service, Amazing service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure as of yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see how they are as far as taking care of customers with broken disc. I shouldn’t have this problem as I’m very careful with my stuff.

    I would recommend this to a friend