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2-Year Accidental Geek Squad Protection

SKU: 6627779
Sold byBest Buy

About this product

Make sure to protect your new gaming software. Geek Squad Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your gaming software fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

Features

  • If you accidentally damage your gaming software while handling it, no need to worry, it's on us

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your product isn't working? Don't worry.

    To get help, just bring your product into a Best Buy store. For any covered issue, we’ll repair your product, get you a replacement (if the product is available) or issue you a store credit or gift card up to the original purchase price, including taxes.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the gaming accessory was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • No out-of-pocket costs for parts or labor

    We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.

  • If your gaming software won’t turn on because of a power surge, count on us to make it right

    You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.

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Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Accidental Geek Squad Protection
    Plan Type
    GSP
    UPC
    400066277796
    BSIN
    JCQ6HKHKS4
    SKU
    6627779
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Reviews

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Trails In The Sky 1st Chapter

    I parked in the #3 Curbside Pickup Parking, got my barcode scanned as soon as I entered Best Buy, and received my game. This is the best way to purchase video games physically. Thank you Best Buy.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by NickB

  • Rated 5 out of 5 stars

    Best gift 2025

    The husband and grandbabies were all smiles! Husband said he was driving too aggressively that is why the teens were beating him! Hours and hours of racing

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by GenaH

See all customer reviews
Questions & Answers

  • Is the plan an extension of the manufacturer's warranty?

    This plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.

    This question and answer was generated by AI based on customer and product data.

  • What is the plan's validity period?

    The plan's validity period is 24 months.

    This question and answer was generated by AI based on customer and product data.

  • What happens if the gaming software fails due to an issue covered by the plan but not by the manufacturer?

    If your gaming software fails due to a covered issue, Geek Squad will replace the product if available or reimburse you.

    This question and answer was generated by AI based on customer and product data.

  • Is there anything I need to do once the game comes in and how does the two year replacement work. Will I receive something in the mail on the two year replacement

    If there is a problem with an item, call geek squad and they can try to fix it. If they don’t they’ll replace your item. No charge

    Answered by chefrichard1

  • Why does this appear on my pre order receipt when I never purchased it or agreed to have it? If I do not remove it will I be charged for this service, despite never approving it for purchase?

    Ask geek squad

    Answered by chefrichard1
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