Customer Ratings & Reviews

This is the best service program out there!!! I buy a lot of service plans and not one I've purchased so far compares. I shop at BB a ton and I buy their service plans every time! They actually do as they say and don't ask any questions, just fix your item(s).

good purchase, my son was not happy, 100% recommended

They were very quick to find the best solution to the issue.

My boys loved. This is something your kids will enjoy watching and playing

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

I haven't actually had to use this as of yet but will be sure to update when i do.

Havent used their services yet, but they had a good deal on ps5 purchase

Geek Squad is amazing they always keep their word get things done in a timely fashion I have always bought this plan and I have never once been let down by them

Thank you geek squad , you guys were fast and got to the problem I appreciate it

Best coverage out there. Love the fact that I can take it in store if repairs are needed

It was ok. Never ended up using it. Price was too high for me.

Great for possible defects and for added security just in case

Having the warranty and the geek squad helping me was such a pleasure and very happy that I purchased this from Best Buy. I definitely recommed to buy Best Buy and get the warranty

Great Customer Service , Good Explanations on my devices

Geek squad has always come through for us on all we've bought from best buy.

Anytime I have had an issue with anything I am always given an answer and help immediately. Many of my friends and family also use Geek Squad.

It’s amazing to have especially for the PlayStation five because it covers all damages and will place it quick and easy I would recommend this to everyone who is very lucky to purchase this early

very happy and useful, and easy to use. will highly recommend

Very accommodating people, we had a problem with a playstation dual sense controller, and they assessed the situation, checked it, then instantly put in an order to ship us a new one, no questions asked, 5 stars!

Hopefully i dont have to use them but if i do its a good thingand a comfort!