2-Year Accidental Geek Squad Protection
About This Item
- General
- Brand: Geek Squad®
- Product Name: 2-Year Accidental Geek Squad Protection
- Other
- Plan Type: GSP
- UPC: 400066277901
You're excited to buy a new PlayStation console — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
- If you accidentally damage your PlayStation console while handling it, no need to worry, it's on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
- No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
- If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original PlayStation console box.
- If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the PlayStation console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
- If your PlayStation console won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
- You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
- When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Disclaimers
- These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
- Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
- TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions
Q: Is the geek squad warranty transferable
A: Transferring a warranty is not nearly as easy as this makes it sound. I had the receipt and the previous owners info, but that was not good enough. I had to bug the previous owner and have them call to transfer it. They told the owner it would take 2-3 days. 4 days later I called and it was not transferred. They made it sound like it would take 4 more days but gave me a case number and said they would be able to set up a repair with that. I was transferred back to the repair department and they informed me I had to wait for it to be under my name. Now I am stuck waiting until Best Buy decides I deserve to use the protection plan. Horrible customer service!
A: Yeah, but you have to take everything in store for them to check.
A: Yes!!! Take Back to the store!!! It is over Heating!! You have to dust it off and keep clean!! You're warranty should cover!!! They send out in-store and they tell you whats wrong & fix it for you!! Did the fan go out?? Because thats what happens alot of times!!? But the coverage is excellent!!! They fix & get it right back to you!! Geek squad is excellent they will also troubleshoot in the store with you!!! NO WORRIES TAKE TO THE STORE!!!
A: Yeah they got a one time replacement with the controller that comes with the console.
A: You can go to any best buy store to purchase the warranty, and yes, you get 1 free controller replacement as long as it's within the 2 years.
Q: Is it possible to get a partial refund for the warranty, since I no longer have the product?
A: Hi there. Thank you for reaching out about this. At this time, we currently don't prorate the remainder of a Geek Squad Protection plan. We very much appreciate the feedback on it, however. If you have any further questions, please let us know!
A: Yes
Reviews
Rating 4.8 out of 5 stars with 2941 reviews
Customer Images
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