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Customer reviews

Rating 4.8 out of 5 stars with 2991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,991 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection. The shop is mear to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you buy big ticket items. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answer all my questions and helped me fix my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with my repairs and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.v issue i got it fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy iv been shopping there for years and the service is amazeing iv only had 2 problem from shopping with you guys for so many years thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best if I have technical issues I’m 100% geek squad will be able to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection of having my problems protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it, they explained its easy to use and how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case scenario!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services they handle their product return exchange very well and was satisfied when I need a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really easy to use and really worth every cent of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this incase something happen , wee would be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we purchase from Best Buy we get the protection plan. They cover most things and make the process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeek squadddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing thag geek squad has my back if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Why wouldn't you protect your investment? Get Geek Squad if you don't have it already.

    I would recommend this to a friend