Customer Ratings & Reviews

Pay for it self only thing I don’t like is it a one time replacement

Great customer service very helpful and understanding

Team was great, not sure what the women’s name was but she was working downstairs by the geek squad area and I remember she had Transparent glasses, she deserves a raise

My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

A must have with the more costly electronics. Great value!

Always friendly and professional..................

Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

Great product. Glad I bought this to make sure if anything happens to my ps5 I will be covered. I got this because the ps5 is a new system and the first generation so I wanted to be prepared for anything that may cause a problem with my system

I got this protection plan for my ps5 just in case something goes wrong. It is worth it for me because I don’t know much about electronics and I could use some assistance.

I was lucky enough to Score a preorder ,,, kinda glitched my way into one and picked it up release day ,it's a amazing machine it's held up remarkably well my wife took in the shower then gave it a flying lesson and after a dry cycle ,, turned on and worked like a charm

The added security knowing if something goes wrong I have professionals for a few years let's me rest easy... Thanks Geek Squad...

The service was outstanding,geek squad helped me with my purchase

I recommend getting this! My ps5 died on me after nine months of purchasing it. I returned it to the store, and I got store credit to purchase a new console.

So happy we got this plan just incase anything were to happen

Geek squad services are awesome, very professional and efficient

Getting the Geek Squad protection on your devices and systems bought from Best Buy is always the way to go. We have not only used it but each time it had saved us and gotten our machines back fixed in record time or replaced t!

I trust that geek squad will replace if need be in the future

Always good to have from tech support to installation and more

Excellent for any console highly recommend it. A+++++++++++

The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.