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Customer reviews

Rating 4.8 out of 5 stars with 2991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,991 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend always for anything great to protect your products especially of high value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service subscription has been great! The customer service is on point and we're trill on all our savings!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but the fact that I have the warranty just makes me feel so much better about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage for any unforseen issues! Praying we never need to use it but know it will be worth buying if we do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use geek squad yet but it’s affordable compare to other insurance companies out there

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Adding coverage to my ps5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect coverage for my PS5 I have kids and I know this is definitely something I’m going to need. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less stress for you and really useful in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy’s at best buy really know what customer service is! Every time I have issues with my devices, they resolve them really quick by fixing or repairing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your insurance at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here we go again get your insurance at Best Buy never know when you will need it especially when you’re playing those tough games and everything goes wild if you’re not on top of it the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my appliances fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy accidental coverage on everything I buy at Best Buy. It is very convenient and at a reasonable price. They are fast when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Great products!! Always love shopping at Best Buy for all my electronic gadgets devices needs…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad gang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have you never know when something can go wrong why stress let the Geek Squad handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful because my PS5 broke and they gave me a new one to replace it and everyone I met is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in and out in maybe about 5 minutes and it was amazing. I got it so fast and got home so fast to set it up and start playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase a warranty on my product. Have no problems when using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend