Customer Ratings & Reviews

It's always a peace of mind to have the extended warranty from best buy, trust me I know what I'm talking about and because of that every thing I buy there I have the warranty, problems can happen and if they do, I don't mind :)

Get this along with any of your major purchase. It’s not worth the heartache if something goes wrong.

Great protection plan to stay in touch with my devices and my kids very happy with this plan

These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available

Never needed it but nice knowing you have protection if something happens to your console. Never needed it.

I love my new ps5 My son is happy and I am also happy to see him happy. The staff is very friendly and efficient.

Geek Squad is earned it's reputation. I've always had great experiences. Always very helpful, accommodating, and knowledgeable.

Very professional and helpful. Was on time and very polite

Great coverage, had a small damage due to the setup and it was replaced with a new one without questions.

Love how easy and simple they make it. Have an issue start the claim go to the store and get it handled. Simple and easy.

I have not had a chance to use this so I don’t know. Did I receive an email to register the PS5?

Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

Always get warranty on this type of things games and other things give out when you play all the time now you can play as much as you want and not worry about a thing.

Excellent customer service. Very good purchase for getting this for my PS5

Yup, it is geek squad protection. couldn't tell you what device it was for though

I haven’t had to use this, thankfully. But I’m very happy that I have the opportunity in case something happens

My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.

I highly recommend getting the extra protection on appliances or pricey items. Had it for a refrigerator that was purchased from Best Buy as well and it was really easy to deal with them. Also got money back for all the spoiled food. That was a nice added bonus.