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Customer reviews

Rating 4.8 out of 5 stars with 2991 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,991 reviews
  • Rated 5 out of 5 stars

    Accidently damaged my product and got it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bestbuy love the protection even more I'm always reassured that I'm covered for accidental damage. I've used it in the past and the team makes it easy and fast to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just In case, never know what may happen to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful with product issues and they are willing to walk you though what's needed or they will come to you to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another protection plan. I really dont know what to say other than, get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to return this you will regret my getting this. It’s worth the investment cause you never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth it to get the Geek Squad protection! Replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality for the reassurance that you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better protected than taking risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it in any case I need to do any repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very satisfied! Show up un time, repaired and professional diagnostic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful, they solved all my doubts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money and piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plans for anything I buy at best buy. It allows you to have piece of mind. I had errors with my previous PS4 so I brought it in and they exchanged it for a new one. The best part is I had the older 500gb one they gave me the newer slimmer 1TB.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very quick helpful service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service very helpful when you really need it and could help in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust best buy with my equipment. I know they will do a fine job so it’s worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to have a guarantee to know that you are protected. Your equipment is protected is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year option!! Great for mistakes that can happen in life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

    I would recommend this to a friend