Customer Ratings & Reviews

Wouldn’t want to buy a PS5 without it. Reasonably priced and insanely smart

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

It’s awesome I love it it’s the best thing in the world

Haven't had to use it yet. So if and when I do I will let everyone know.

I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

Awesome system awesome service.. we love Best Buy.

Exelent service fast in costumer service great value

It’s a solid plan and I love the geek squad. Always willing to help out with everything.

I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

Whenever you buy anything that needs protection especially electronic items do not hesitate to protect your investment. Anything can happen but at least you'll have since of mind to know your item is protected.

Highly recommend getting a warranty on any new product. Best Buy covers you for 2 years and it’s so much better than spending 200-300 on repairing your product

I own cats so this is very helpful and honestly a worth it purchase.

So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

Hold my 85 inch Tv just fine and it was easy to install

I always get the extra insurance on used items. Totally worth it if things go wrong.

New to this platform but by the benefits of having just in case. I'm glad I purchased.

I bought the PS5 for my nephew and I wanted to make sure he could get help if he needed it. And I know the Geek Squad could do the job should the need arise. That’s why I purchased this Geek Squad Protection!

EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.