Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2991 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,991 reviews
  • Rated 5 out of 5 stars

    Geek Squad the real MVP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful team, short and simple answers for any question I had, very friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very good at tending me and are very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just incase, you never know what might happen:))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and fast to repair my device thanks again best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have the peace of mind with geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to go with my PlayStation 5 to extend the one year warranty provided by Sony. Hopefully I won’t need it but with a new release product I wanted peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good helpful experience with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. No questions asked replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the insurance is something important and it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't personally had any issues with my PS5 yet, but I've heard good things about geek squad. They seem to respond quickly, and are also super friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to having this service!!! Very comforting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything stops working they will replace it! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decision help makers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help when we need it! Good advice from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Must for any new hardware.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great if your buying anything new hardware wise. I had controller that messed up, and I was able to just swap it out at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet but im glad i did they offer alot of assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad that I purchased this, along with the PS5. Ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet. Will call when I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was easy to find and associates Helped me get all the pieces I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy hand down has the best warranty coverage . No questions asked no waiting they replace your items for a new one . Of course if avail of not has to be ordered.

    I would recommend this to a friend