Customer Ratings & Reviews

Excellent service I had to trade in my Ps5 pro for some glitches with the hardware failure and I’m disabled with Cerebral Palsy all I had to do was roll down my window with my receipt!

The geek squad is very helpful and would recommend

Always a good idea to have warranty and repair at arms reach but hopefully I don’t need it!

Always go with squad, quick fix or replacement. Love it

I prefer to be prepared, rather than rely on luck, that's why I chose this plan.

Good to have for an accidental related issue. Very good purchase.

Good service for sales member was very informative

since I am not a player but my great nephew is I can say that he really loves the xmas gift. It was something he did not know he was getting. It has also made him very responsible of taking care of expensive gifts. All in all i would say it the best investment for me to him

Super easy to sign up to this service so I have peace of mind with protection of my new devices!

Best Buy has the best customer service I’ve ever experienced

Geek squad is definitely effective and accurate if what they do, friendly and great techs

Just stopped by for an issue my ps5 was having it and it’s being sent out for service and if they can’t fix it I get credit to buy a new one which is great

Perfect! If you don’t have it you need this! Customer friendly ( you can actually talk to a live agent) had to use them several times for questions that needed answered, and in home service as well. Really professional. Btw when I purchased my Apple Watch they put the screen protector on , no charge. Had to come back a couple weeks later to have it replaced still no charge. Get this NOW!

Didn't I use this much of geek squat? I wish I would use it. It would have helped me out next time

They were very helpful I would definitely go back and use there service

[Employee of bestbuy] Loving my new system !!!It came with the ne Astro bot game and it has been such a good family game to play !!

geek squad is really good they're really awesome they do help

This is my first ever 4k tv with UHD. Watching TV on the television is like watching the actors tight before my eyes! It is so lifelike. Another amazing feature is that it is glare free!! Having giant windows in our living room that faces the south we get some killer afternoon sun and it does not even bother our tv watching!!!!

Absolutely love my PS4, and my purchase and delivery with BestBuy was smooth and easy. I highly recommend this purchase and you must buy it from BestBuy.

Definitely is a great option to have in case anything should go wrong with the console and/or controllers. Affordable option