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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,018 reviews
  • Rated 3 out of 5 stars

    Meh, it’s ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid product and not a bad idea to have a little insurance. The length of the coverage for the cost is a little short and its not 2 years tacked on after the manufacturers warranty expired like I expected. But if you have little kids around and there is a danger they may accidentally spill something on it or knock the PlayStation over, it’s a good safety net.For me that isn’t much of a concern and there are longer warranty’s out their for similar money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't use because I took the product back within the time warranty was to be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm known to have bad luck, I haven't had to use this yet but I'm glad it's available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that they will even cover drops and spills on electronics is beyond amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection is the best plan especially when you have children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great thing to have. When you have issues with your product yelp is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad no problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does provides warrenty. Have actually had to use mine but will change review of I have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never a bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents will happen, so y not b covered ya'll :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is helpful if any possible damages to my system! Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always great to have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's insurance is always good they always honor it and also you can renew it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are great if anything goes wrong you just take it back it's wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how bestbuy offers this to help the customers have better coverage for fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. It is quick and easy when It comes to replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection. Used it in past. They save me and my product. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the two year protection just in case something happens to my console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are always good to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past we have had broken consoles with no warranty, so we got one just in case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for additional protection for my PS5 just incase something happens to it and I'm out of warranty. Geeksquad made a pitch to me and I ran with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan offers everything I need for my recent purchase. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement my ps4 quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service replacement my ps4 for storage problem

    I would recommend this to a friend