Customer Ratings & Reviews

This service will definitely come in handy when you have little knowledge of electronics or such.

The associates are very helpful. They seem to be very knowledgeable, And if they dont understand my question, they immediately get assistance and answer my questions in a very timely manner.

Protects my Apple Watch and my Apple ear buds in case it gets broken or lost. Nice to have a warranty that protects the items I paid for!

Great product I have nothing but good things to say

They sold me on if anything happens to the controller. You can send it in anything happens to the PS five Pro you could come in explained it absolutely clearly.

I've used this service in other products and I am 100% satisfied with the service, now every time I buy something, I protect it with Geek Squad service.

Its saved my butt a few times like the time my 2nd gen galaxy watch had the wrist band tab break off they would have replaced it had it still been in production

I am a firm believer in buying the geek squad protection with every product they offer protection on! I bought the geek squad protection plan on a keyless entry system i had bought when i was living in Virginia and had the geek squad install it. About 1 month later I moved to Houston TX and started having problems with the system. I took my car to a local Best Buy and the geek squad fixed my car with no problem. I was very surprised! I was halfway across the country and that didn't matter. They fixed it anyway! For this reason I will always buy protection through the geek squad!

The reassurance of having the Geek Squad on an expensive product puts my mind at ease. Thank you for being there!!!!

Geek squad protection is great for all their electonics

The employee was super friendly, had told her a game was stuck inside, and she said they would try, but they couldn’t guaranteed to take it out in one piece. She was really helpful.

Purchasing was smooth nice service agents willing to help

I rarely buy the protection plan, but I've done it from time to time. I decided to purchase it for my new PlayStation 5 because I'd seen some reviews online of the PS5's fans going off like crazy. I bought the protection from Geek Squad b/c in the past when I've purchased it and actually used it, they're fantastic about the return and replacement. No hassles. They stand behind it 100%. So while you may not ever need it, it comes in handy when you do.

always order the protection since these systems have so many things that could go wrong, rather have it and not need it which has been the case so far than not have it and need it.

Covered new dryer for 3 years. If it breaks they come and fix it!

Knowing the difference of having them ready and waiting is the best feeling. I have not needed to take my device to them but it just helps ease my mind having an extremely strong backup.

Worker at the store was very helpful. I was buying my son a gaming console for Christmas and had little knowledge about the difference in consoles. And the young man was quick to help me make the best purchase possible.

Great customer service, Great customer service Great customer service

never an issue with them. I’ve had items fixed or replaced if not repairable.

If you invest in any pricey products, invest in a protection plan! I never go without buying a protection plan for my devices; you never know what can happen. I had a protection plan for my tv, and was able to have it fixed at no cost to me.