Customer Ratings & Reviews

Good to know I'm covered if things go left. We shall see.

Not sure how Geek squad is but, I have not had to use them yet.

Never used this service so I can’t rate it fairly.

Total rip off. No more in store swapping if you have a defective product, like it used to be for consoles. This I found out after I was sold by what the employee said. Now, basically you are paying Best Buy to contact the manufacturer for you to send it in. Don’t be a fool.

Insurance is always pricey until you need it trust

Often too much boo-haha when need help with items covered. Always tell myself NOT buying it but STILL DO. Just better safe than sorry. Don't want to be thinking WHAT IF,lol.

It's grret to have protection just in case of an accident.. They are kids

I brought this game system for my son back in April, It was working excellent up until a couple of weeks ago.

Overall this was an outstanding great product to buy.

This is to protect my system so that if I have any problems

Haven’t used it, but just in case had to get it.!!!

Terrible service. Purchased 2 years warranty for my PS5 3 month ago. Today, when i bring my ps5 to geek squad to repair, they said they can not fix it or replace another one because they don’t have any openbox available and End up forced us to pay extra $200+ to get a brand new ps5

I have not had to use my extended warranty as of yet.

My controller stopped working within 3 months of buying the unit.I called customer service they instructed me to go to the store for a repair. Then was told "we don't do that, we will just order a new one" but then no order was placed and customer service couldn't tell me anything. I had to call the store again.b

ps5 for my son got stolen , we cant make any thing by this warranty , it should be replacement or alternative plan also we buyed this plan and we didn't use it any way , i pout ps5 from five month only after that our home got robbed they told us we cant do any thing for your son , how come

Not a good value. Waiting too long for service and it

Should offer a 3 Year protection plan for High end electronics. Example - $299+

Do not recommend if you are looking to cover for damages screens.

Very disappointed, brought my ps5 for repairs, I was told they were going to send it out for repairs and they never did. Could not get a straight answer.. felt like they just wanted to hive me store credit... so now I have wait until Bestbuy has one available...

Laptop came w office but they sold me separate one