Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 2,985 reviews
  • Rated 1 out of 5 stars

    AVOID

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No point in getting it. Waste of money! I do not use this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had to us it because the computer was and still is easy to use.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for reaching out with your feedback! We appreciate that you trusted Geek Squad with protecting your product. We hope you give us another opportunity to better serve you in the future. If you have any questions or concerns regarding your Geek Squad Protection Plan please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    No good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took mine to get fixed and I immediately got rejected!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Eddie,

      I'm sorry to hear that your repair request was rejected. I would encourage you to speak with the management at your local store to find out why. We would typically expect a repair or replacement to be available to you so long as the issues with your item fall within the terms and conditions of your plan. The terms and conditions for your plan are available for download and review, here: https://goo.gl/cDfRu9.

  • Rated 5 out of 5 stars

    Protect your loved ones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say. Geek squad is probably the best thing to get out of best buy. When $%!^ hits the fan, geek squad is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received it. Wanted a warranty on the PS5 just in case something were to happen. I'm happy I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection Agency

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best deal when buying something from best buy. Geek squad babyyyyyy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only insurance for material items from retail I’ve ever gotten. It’s the only one that actually honors it and very forgiving. I’ve never had an issue so far and depending on what you get it for very worth the price. Use good judgement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got your back!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a good thing for the "just in case" scenario

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years warranty plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service you can get protection plan as soon as you buy the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .great idea to have this protection plan, well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best protection service for devices you may own. Gaming systems, pc , etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase evr, giver you peace of mind, i alwasy trust bestbuy for every device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with insurance.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put insurance on any device that's worth having trust me better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan, it's always a good idea and has saved me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy destroyer of scalpers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had the best handle on selling the playstation 5 console online. They had 2 step verification so scalpers couldn't upsell. They also limited 1 power customer as well to give everyone a chance to get one. You also didn't have to keep loading the page since it auto refreshed and it was super fast and easy to checkout. Thanks so much for thinking out of the box to solve the problem with only selling consoles online during pandemic causing scalpers to prevent everyone from buying ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blank review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet just doing this for the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support When You Need It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always appreciate the security of having my Geek Squad available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that my device is protected at such a low cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rockz

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rock. They don’t stop til they get it done correctly. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have peace of mind with the Geek Squad protection

    I would recommend this to a friend