Customer Ratings & Reviews

I like how I know this is protected. The worker told me to get it and I agree with him 100% knowing it’s under warranty!

It was very easy to replace the TV when it broke. I recommend buying the warranties because they are really worth it.

Everything that I brought to geek squad, they were able to fix it right away. Would definitely recommend their services

Having the geek squad protection keeps me from worrying about what to do if it were to stop working.

I always get this for any electronics I purchase. It is always worth it

Great job as always always got right back to me was great

I highly recommend this option for anyone spending this level of money on anything electronic. Can come in handy for a variety of reasons.

I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

I purchased the 2 year accidental protection for my new Playstation 5. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

Extra Warranty isnt really needed because the ps5 is such a great product but i know geek squad is an incredible service for those who have any doubt.

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

I’m using for my play station only for now so I can use for my tv also ?

When I was buying my PS5 I was asked if I wanted protection and he told me if any problems that come up geek squad will help. And if anything else happens I can bring it back. Honestly I have a great history with Best Buy so this was a no brain for me. Plus it’s always good to have that extra piece of mind.

The agent explained what the geek squad protection helps if your items was damage.

Very nice customer service. I am glad I signed up for this.

This is the best accident protection plan I have ever had geek squad fixed my laptop left it like brand new

I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

More than once the protection plan saved me from faulty equipment. The ease of using the protection plan in store is second to none. I purchase the protection plan with every valuable purchase.

Very good service, excellent customer service 5 stars

Glad i bought it. Would recommend to everyone in case something happened.