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Customer reviews

Rating 4.8 out of 5 stars with 3040 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 3,040 reviews
  • Rated 5 out of 5 stars

    One time you'll be happy you got ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you are gonna need it and for a large purchase it is worth ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is protected for two years really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because we never know if we going to need any repairs for the play station and on the store they told me the geek service make a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made warranty quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents made getting warranty a breeze especially with a big product like the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got me covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ever mate. I broke my PS5 on accident and was able to get a new one. If I didn’t have the warranty then I wouldn’t be able to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet but they've been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed yet but happy to have it just in case. They've helped with other items in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a geek squad protection plan on amy major purchase that i can. I have only had to use them a few times but was very happy i had the plan every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it's great knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when accidents happen. Especially if you have a busy house and it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy if something happens. At that price why take the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get The Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Geek Squad Protection is the best thing you can do for any of your devices. having peace of mind that if there is an accident with my PS5 geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel secure with the added protection plans Best Buy offers. Fortunately I have not had to use one yet but provides peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taking care of my ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is an excellent choice to protect my console from possible future problems, in fact the seller recommended it to me a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They delivered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried it to my living room, as I requested. I didn’t pay for the installation though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 hdmi already broke so they gave me new one. Definitely a great decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have been easy to replace products that have been accidentally damaged. I've had wires torn, computers not booting up, broken screens, etc and they've always been helpful. It's a good investment on expensive products. You never know what'll happen so it's nice to know you'll be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV last year which quickly got busted for my father and they helped me get a better TV. I didn't have to really pay much thanks to the guarantee so I decided to also get warranty for my PlayStation 5 just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new electronic calendar maybe a little tricky at first to figure out but not hard, and we use it all the time

    I would recommend this to a friend