Customer Ratings & Reviews

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Great service on time very knowledgeable. Good people to work with.

I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

Sony has done it again. Its fast, loads like nothing. Add ons on the fly and did you know the controller has a mic and speaker? Neither did I. The Hepatic Feedback makes the DualShock seem like 8 bit Nintendo. PS4 controllers work on it and react just not as cool. Love this thing and recommend you get one. The one issue, is NO MEMORY, think about an extended SSD drive day one. Especially if you get the digital one.

Super helpful I was so appreciative. Got everything I needed

Very pleased with service provided and also with my purchase.

I like the protection of having my problems protection

Worth getting for the peace of mind that comes with it.

Hopefully it help protect my items purchased all i can really say

I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

Got it as a gift for my fiancé and he loves it!! I love it too and I never thought I would even be interested

The security behind having a warranty knowing if any back luck garlands it can be covered

Good to have an extended warranty plan on anything you buy. It’s nice having the peace of mind it is protected

Geek squad is always helpful and if you have a TV that’s 55 inch they will come and repair it at your house.

Graphics are awesome. Game play is seamless and it seems to be a qauilty machine.

I had the unfortunate experience of buying an item and not getting the protection plan from the Geek Squad. I lost my investment because it was more expensive to fix than it was to purchase a new one. If I had bought the protection I would have gotten a complete replacement for it. I now always get the protection for my items because it is well worth it.

The agent geek squad are good and I like it so much

.Great product, bought for son and he loves it. Will definitely recommend

I love my TV. The gate squad was very nice very professional and explained a lot to me about my TV. Excellent customer service.