Customer Ratings & Reviews

To be honest, i didnt think any site was gonna be easier or more efficient than Amazon. You guys proved me wrong. Making the decision to purchase my sons well deserved PS5 from Bestbuy was the best decision I've made financially this year.

Geek squad is pretty good would recommend to my family and friends and they have it done within a timely manner

It’s amazing to have especially for the PlayStation five because it covers all damages and will place it quick and easy I would recommend this to everyone who is very lucky to purchase this early

Great to have in case the PS5 starts having issues.

Fast service with attention to detail. Fast turnaround time.

I got this protection for my PS5 I recommend to get this protection for high price items. This protection not only covers my console but also my controller which I really apreciate, and gives me a peace of mind.

Wonderful system, I switched from Xbox to ps because of the games are so much better

Give me and my husband a piece of mind to know the product is protected

This is the best service program out there!!! I buy a lot of service plans and not one I've purchased so far compares. I shop at BB a ton and I buy their service plans every time! They actually do as they say and don't ask any questions, just fix your item(s).

What can i say about this never had to use it before (knocks on wood) it does it's job i do mine

Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

I love that I have this warranty. I will update this warranty when I have a chance. They was very nice and helpful.

S/o all the geeks, idk how to fix stuff so they're kinda cool.

Yeah it’s good to have even if you don’t ever use it.

Best experience I ever had very respectable and professional

My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

I always purchase a Greek Squad warranty on all items from Best Buy. It has saved me over the years, when my 55" TV screen had a bad lines on the screen bottom. They did a in home service and replaced the screen, with 1 week.

BEST THING EVER! GREAT CUSTOMER SERVICE! HIGHLY RECOMMENDED WHEN PURCHASING PRODUCTS

Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

The 2 Year Geek Squad Protection is great, because I don't have to worry if my Play Station 4 goes bad. Meaning the Geek Squad is a great service to have, so I can take my Play Station 4 to them to fix if my system malfunctions. Thank You Geek Squad and God Bless You abundantly! Have an awesome week all you out there in computer land! :)