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Customer reviews

Rating 4.8 out of 5 stars with 2976 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,976 reviews
  • Rated 5 out of 5 stars

    Cost effective warranty for new PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shortened longevity of gaming platforms due to excessive use prompted me to purchase this service warranty. The coverage for the new PS4 that our son was given for Christmas is in force and it couldn’t have been easier to purchase and implement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my electronics are always covered by geek squad protection! Never had an issue with technicians they always do a very good job and are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeek squadddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing thag geek squad has my back if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help quick response time fixed me up every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my ROG Zephyrus G15 gaming laptop. I purchased this in the past for my PS4 and when something happened, they just swapped it out for me. Great Product as I hate when I don't have enough revenue left to purchase for all my technology hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing. It is worth it with any electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made. The agent was the best in help me with this purchase decision.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps5 geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services they handle their product return exchange very well and was satisfied when I need a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, not to get a protection plan I hope I never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get to use it once. When it does, gotta buy a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with my repairs and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've ever spent. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Why wouldn't you protect your investment? Get Geek Squad if you don't have it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we purchase from Best Buy we get the protection plan. They cover most things and make the process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful and understanding

    I would recommend this to a friend