Customer Ratings & Reviews

I Had some issues with equipment before and geek squad has been really helpful

I was able to get a second controller because my first one was drifting a tiny bit, definitely worth the insurance

Amazing company and team, always on time with everything.

Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

Geeky quad oh geek squad thank you for you service.

Necessary evil for expensive toys like ps5. I’ve had systems go bad randomly so these insurance deals make sense. Ive used them for tv installs as well.

My son had an PS4 for a couple of years now and it finally gave out. Got a Best Buy credit of what we paid for it two years ago. Well worth the investment. Highly recommend

If possible and depending on the item, I always purchase Geek Squad protection. In fact over the years, I have had to use it a couple of times and Best Buy was great about replacing my item.

Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

I forgot what i got this for but its likely i end up using it

Ive had few issues with diferent items service is okay

Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!

They were very quick to find the best solution to the issue.

Great tool to buy for peace of mind when purchasing something you do not want to purchase again (or at least until the newer version comes out).

It was ok. Never ended up using it. Price was too high for me.

Great for possible defects and for added security just in case

Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

Geek squad always on their A game providing excellent customer support

I highly recommend the protection plan for any big ticket electronic. I’ve had to file 3 claims for separate devices before and i was able to get 1 product replaced, another repaired free of charge , and store credit for my previous Ps5 claim.

Cant go wrong backing your product up with a warranty replaces anything for any reason