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Customer reviews

Rating 4.8 out of 5 stars with 3040 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,040 reviews
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82 in installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installed by bestbuy technicians, great watching Hockey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great they were helpful answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saving insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps peace of mind if something happens to it knowing you insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I need. I recommend to buy this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy and useful, and easy to use. will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best if I have technical issues I’m 100% geek squad will be able to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase, my son was not happy, 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodwarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good price for an extended warranty that i hopefully never have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely enjoying it..This was a surprise Birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service , Good Explanations on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made. The agent was the best in help me with this purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had excellent, very friendly service and I had a good taste at the store and I would buy again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure knowing the item that I purchased is covered & if anything happens in the next 2 years I’ll be able to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - duties with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Adding coverage to my ps5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfect coverage for my PS5 I have kids and I know this is definitely something I’m going to need. Thanks Best Buy

    I would recommend this to a friend