Customer Ratings & Reviews

Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.

Thank you! I hope I never need to use my PS5 protection plan!

Definitely helped me with questions I had and things I needed help with. Everyone was nice and not rude or disrespectful

I have not needed to use it yet, but it feels nice knowing my device is protected.

It is always good to be able to be safe when using all products knowing that are protected

The agents here always do their due diligence on open box items! Never disappointed!!

Best geek squad they know how to fix everything I give them 5 stars

This product is wonderful, because my son and daughter have been playing with it a lot.

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

The warranty issues were never an issue! When the warranty says it covers something, then they 100% cover what they say

This Is A Must For Any Best Buy Consumer Doesn't Matter If It's For A Video Game System Video Games, Accessories You Need This

After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

Love having a back up plan it makes me feel safe knowing my things are.safe

Amazing team of people. There when you need them and can always fix the problem if you have one. And get things installed fast.

It’s so good i like it and my kids enjoy it and the controls feel soft

veyr helpful and they suggested i returned the item and get a full refund so everything worked out

I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

The th it’s good because I got a ps5 at the same store and I like how the graphics of the tv looks and I like how and the price the best

Love the 2 year warranty plan totally worth the price my head set started getting static noise and got it changed with no hassles.

Works perfect and no issues whatsoever definitely recommend