Customer Ratings & Reviews

I always buy the replacement plans for anything I buy at best buy. It allows you to have piece of mind. I had errors with my previous PS4 so I brought it in and they exchanged it for a new one. The best part is I had the older 500gb one they gave me the newer slimmer 1TB.

Very good game console my son loved it it was his birthday present

Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

Bought this for college works amazing, it’s not to heavy and not to big fits easily in my backpack! Makes doing homework 10 times easier.

Haven’t had to use this bad boy feature yet but you know imma holla atcha boi if I need help with the gaht

Always able to fix my problems and if not I usually get to exchange the product for a new one or get a refund. Doesn’t get any better than that!

Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

Great warranty will always purchase from best buy .

Agents being me connected & built everything! There was a lovely man that assisted me w place in my vehicle

Great service for the price! Great turnaround for the price!

Haven’t use geek squad yet but it’s affordable compare to other insurance companies out there

Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available

Recommend always for anything great to protect your products especially of high value.

Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

You're either one of 3 people. You always get the warranty, you never get the warranty, or you get it sometimes and not, and regret it when you don't. I am the always guy. I have never been disappointed with the level of service Best Buy has offered with their Geek Squad protection.

10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement

I love having the option for people who know to help me with problems

I added this service to go along with the PS5 that I purchased for my daughter. I’d rather her have it and not need it versus not having it and needing it.

Two year warranty, happy to know I’m covered for two years.