Customer Ratings & Reviews

[Employee of bestbuy] Love the service very helpful when you really need it and could help in the future

This tv bought it with a good price and good sales person who explain all the details of it … good job

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

It is the best console and the best place to buy it in the world. super recommended. I'm very happy

Everytime I open the app there is huge savings. App is easy to use. Quick pick up as well with great customer service!!

This is a good option to choose because things happen all the time. I would rather get my game checked and fixed rather than have to buy a new game

Geek squad is the absolute best, very easy to communicate with the team and they handle situations very well

I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

I hope this warranty is worth it. My baby finds a way to break electronics. Hopefully this will be worth the cost

recommended. I hope I don't use it but I feel safe having it.

They were super helpful with everything. Made the experience go smoothly

The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy

First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.

So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

The picture quality versus the cost is well worth what u get for price. I was amazed at how clear the picture was!

Great customer service always I love buy the protection plan there.

I got this for my ps5, with a day one console I know there is gonna be some issues so incase I run into any that will break my ps5 I know I can use this and be ok.

The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

best ps5 ever i love thedesign of this console i recomend it