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Customer reviews

Rating 4.8 out of 5 stars with 2980 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,980 reviews
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful with product issues and they are willing to walk you though what's needed or they will come to you to help.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very quick helpful service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service very helpful when you really need it and could help in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty on this type of things games and other things give out when you play all the time now you can play as much as you want and not worry about a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is waiting in the wings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to return this you will regret my getting this. It’s worth the investment cause you never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust best buy with my equipment. I know they will do a fine job so it’s worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes sense!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket with any purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidently damaged my product and got it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bestbuy love the protection even more I'm always reassured that I'm covered for accidental damage. I've used it in the past and the team makes it easy and fast to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re buying an expensive system. It’s great to have piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician doing great job and very nice acctitude thanks for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me founf out one of my devices was not going to be sent to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this one yet but the protection plan from BB have come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important to have a guarantee to know that you are protected. Your equipment is protected is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present , kid is happy No problems with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

    I would recommend this to a friend