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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,971 reviews
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this protection plan for my Astros a 50 headset and they got messed up and I took them back and they replaced them with a Set of new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and expertise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is always a great option. There is nobody I would want to work on my tech more than Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty protection through geek squad. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case something happened to the PlayStation. It is good to have we have not had the need as of yet to use this but it’s comforting to know it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives great peace of mind. The coverage is clear, activation is easy, and the support team is helpful. Definitely worth having for expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention to the client honestly there’s nothing to complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranties are always the bomb. You don’t have to wait for them to fix it. You just get a new one and replace the warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best . I love that you can schedule your appointment. They answer all my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use it and i really like that ists a fast respone to any issue sometiems it expensibe so uou have to check the value of the item first to see if its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad! We never have an issue when it comes to repairs or warranty issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never had to use Geek Squad however we have heard they are great and timely when taking care of the products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever had great experiences when using this offer and I never pay my cart without adding it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not hurt to have extra accidental protection on this product especially if children are involved. Have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for geek and your service Best Buy . Always good and its really smart to get geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always opt for geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never second guess adding this to any and every tech purchase. Case in point: we purchased a PS5 in August 2024 for my son's birthday. His controller is drifting bad. Stopped into best buy, and they submitted the PlayStation warranty for me. We got to keep his old one and his new one will be delivered in 5 days or less. And while that comes standard for every PlayStation purchase, I didn't have to deal with submitting the warranty myself. And the next time it needs replaced (it will happen, PS5 controllers are notorious for drift stick) geek squad coverage will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing qork.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do amazing qork. Always recommend them. They have work on my tv and cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an appointment for my PS 5 for which I pnly had it for a weerk

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product,Good product,Good product,Good produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helpful, fast and helps you find what you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead of time. They said he was gonna be here within the time and they got done in a timely manner. Very happy with their work.

    I would recommend this to a friend