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Customer reviews

Rating 4.8 out of 5 stars with 2980 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,980 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD IS SO HELPFUL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Un lugar recomendado el mejor en ventra de cosas electronicas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any and all purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy for all my purchases!!! Everyone is always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console Ive had yet love it! Xbox has nowhere near this quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you buy anything that needs protection especially electronic items do not hesitate to protect your investment. Anything can happen but at least you'll have since of mind to know your item is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold me a playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quick and easy service, very nice and accommodating people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty on any new product. Best Buy covers you for 2 years and it’s so much better than spending 200-300 on repairing your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Good geek scuad service.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 for my nephew and I wanted to make sure he could get help if he needed it. And I know the Geek Squad could do the job should the need arise. That’s why I purchased this Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always smart to get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but i know if I didnt buy it I would regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the support and help that I receive from Geek Squad they are truly the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for expensive electronics. You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy cannot get my products from anywhere else

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP ON MY PS5!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good plan, most definitely would recommend just to be sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The cashier help more like a sales person.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Kind cashier.. he advice me about my new ps5 options . But I need wait in the line for about 1 hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps5 and it js good to know i will be protected if anything happens in the next couple years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more like God Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's protection plans are top notch. Excellent terms and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gEEK sQUAD BACKS UP THEIR PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gEEK sQUAD IS THE BEST...........................................

    I would recommend this to a friend