Customer Ratings & Reviews

All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

It is always worth it to get the Geek Squad protection! Replaced same day.

I have my protection whenever I need it. I am comforted in the fact that they are there when the need arises.

Always feels great to have geek squad protection. Was worried when I brought the ps5 I wouldn’t have the opportunity, but after I checked out got the opportunity to add the protection

Always buy the extended warranties for everything you buy. It’s such a hastily to buy something and within a year or two it starts giving you problems. With a warranty, no need to worry

Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase

The geek squad is amazing, I came in For a broken controller and they sent me a new one

Takes the nerves away. With a new console so limited it is nice to have the geek squad. My only issue with this is the controller coverage. Which says they will replace the controller that came with the console. The replacement controller was in worse condition than my own

Awesome service. Great customer service. 100% recommend

Got this for my ps5 and it js good to know i will be protected if anything happens in the next couple years

In these uncertain times, you can rest assured that the Best Buy Geek Squad will put your mind and pockets at ease when your products run the risk of malfunctioning for almost anything.

It’s a solid plan and I love the geek squad. Always willing to help out with everything.

You can never go wrong with this. I'm glad I got it

Got this just In case, never know what may happen to electronics.

I learned early on when I had my first PS4 die that this puts your mind at ease when you make this kind of investment. Should anything happen this covers your full purchase price and can allow for an exchange or upgrade with no hassle.

Very professional and helpful. Was on time and very polite

Get the protection if you think the device will fail or break. It's helped me when kids break a device and had it replaced no problem.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

This service from best buy is more worthwhile, because it gives you guaranteed services whether your products are defected or accidentally damaged.