Customer Ratings & Reviews

I will admit I had a great experience, but never had any installation or electronics that need some learning, so I cant really input on that side.

It’s a good idea to get the warranty in case of anything happening to the console

So glad I opted for the Geek Squad assurance. These guys really do come through.

Bestbuy's protection plans are top notch. Excellent terms and excellent customer service

Purchased a Samsung plasma enjoyed motion most picture color went out was told can fix but will eventually keep doing same thing .. asked for a full refund was told at point of sale I could get one anytime due to getting extended two year warranty during warranty period came back to do so and was told fix it or maybe a gift card can be issued ... was isssued gift card and you kept 200 warranty payment ..

Nice to have this in your back pocket with any purchase made.

Haven’t had to use and hopefully I never do but dont take a chance and not be protected

I brought a service plan to protect myself. In case something happens to the system. I believe it's smart to do.

The staff was very helpful, they solved all my doubts

I love the support and help that I receive from Geek Squad they are truly the best!

I own cats so this is very helpful and honestly a worth it purchase.

Glad to have it in any case I need to do any repairs

BUT DIFFERENT WORTH UR PEACE OF MIND! super helpful. quick and great response. Most times take it in store get a full refund toward a new purchase. BEST INSURANCE I THINK.

When you have the 2-Year Accidental Geek Squad Protection this is a a serious weight lifted off your shoulders. Anything can go wrong with electronics whether its an accident or a defect. This is a no briner buy for anyone.

Whenever purchasing big ticket electronics you always go with the extended warranty.

Love geek squad and all they have to offer, certainly have helped us out a few times

I have ya used this service yet but I bought it with my ps5 for 2 years and i still haven’t gotten any problems with my ps5 so I just hope I get a good service when I need it

Very friendly and understanding people. I broke my headphones on accident and they replaced it!

My son loves it and is very happy with it and is glad we got it

Gotta have to safe keep all my stuff Geek Squad always coming in clutch to help save the day.....wonderful service awesome team