Customer Ratings & Reviews

Great service always helpful, fast and helps you find what you need!

Its a great way to be protected and be sure to have your ps5 in great conditions

I have always had excellent service with Geek Squad. agents are respectful and will help as much as possible

Always make sure you don’t want to cause you never know when you’ll need it

As a precaution, I took the initiative; it all depends on how much you use your console, and it's just to prevent problems.

A great plan to have especially when you buy a 9 yr old a high dollar Christmas gift.

I really love this protection. It will help with my son abd accidents.

Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

Doesn't cost much. Is definitely worth the money! It was easy to fill out and now I'm happy!

I honestly can’t say enough good things about the 2-Year Accidental Geek Squad Protection plan. I got it when I bought my laptop, and it’s already been a lifesaver. I’m pretty clumsy, so I love knowing that if anything happens—like if I drop it or spill something on it—I don’t have to worry about paying for repairs. I had a small issue with my screen cracking, and the process to get it fixed was super smooth. I was able to set up an appointment online, and the technician was super friendly and fixed everything quickly. I’m really glad I invested in the protection. It’s just nice to know I’m covered without all the stress. Definitely worth it!

Got it just in case. Previous ps5 crapped out within a week and Sony was a hassle to deal with.

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

Haven’t had to use geek squad for my equipment as of now

Answer all questions and plenty of knowledge with products

I purchased the geek squad insurance and havent had no reason to use it and I would say that’s good news

I’m so glad we decided to purchase the 2-Year Accidental Geek Squad Protection plan—it has already proven to be worth every penny! A couple of days ago, my son’s PlayStation 5 HDMI port got bent, and we weren’t sure what to do. Luckily, with the protection plan, the process was incredibly simple. We took the console to Geek Squad, and they immediately offered us a brand-new replacement. The entire process was seamless and took less than 10 minutes! The staff was professional, helpful, and efficient. I highly recommend getting this protection plan for peace of mind. It’s a lifesaver!

Definitely worth the money and peace of mind . I would get it if you have bought something of high value.

Haven’t needed services yet, but since this tech service is local, it will be convenient.

This protection plan is so good. Now I don’t have to worry about buying a new controller when my spoils.

My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.